Error office 2010 install

Office Office Exchange Server. Not an IT pro? Sign in. United States English. Ask a question. Quick access. Search related threads. Remove From My Forums. Let me help you with the issue. If you have downloaded the setup file for Office , check if the size of the file. Check for any trial or older version of Office installed on the machine.

If found uninstall it from the computer using the link below before you install the purchased Office program. Note: Before uninstalling Office make sure that you have the disc or the download source file and the product key to reinstall Office back on your computer.

If you have downloaded the setup file for Office , then you may t ry extracting the download file using the steps mentioned below and then try to install and check if you are able to install Office. If the above steps fail you may try downloading the file on another computer and transfer the setup file using a removable drive and try to install the program and check if the issue occurs. I hope this helps. Therefore, there are many logs to verify. We recommend that you start with the setup.

This log usually has a value 3 entry in it when there is a failure. However, this log isn't clear enough to diagnose the issue. If it doesn't have a value 3 entry, look for the first instance of Rolling back package.

Rolling back package indicates that the Office installation has failed and Office is trying to "roll back" the installation. You should be able to identify the failure immediately at that point. As soon as you find value 3 or Rolling back package in the setup. There's frequently more than one value 3 or rolling back package entry. You should focus on the first entry that you find. Here are some examples of Office installation failures and how we can identify the failure point.

In this example, you don't find a value 3 entry in the setup. The error doesn't tell you why the installation failed. But it does tell you that the failure occurred during the installation of the ProPlusWW.

For example, from the bottom of the MSIb0bc7. LOG, you see the information that resembles the following:. So this is the verbose MSI log for the Office Outlook MUI component, and the component is from the rollback the installation failure occurred earlier than this rollback. When you find the ProPlus log it's the biggest one , you see the following information that indicates it's the ProPlus log:.

When you search the log for a value 3 entry, you may not find one, but you may see the following error at the bottom of the log:. Installer terminated prematurely. Out of memory. Shut down other applications before retrying. This is a known issue about Windows Installer. To fix this issue, install the hotfix. I checked the permissions for all users, and i have full control. I also gave that NetworkService account full permissions, didn't help. Any help would be great.

DaveA David. Trusted Advisor. Spam Fighter. Joined Nov 16, Messages 17, I think your copy is designed to replace the current version, so try and do NOT in the "Side by side" method. I tried that before, I tried without Office installed at all, and it didn't help. I'll give it another shot though. You stated "I legitimately own , and I get the free upgrade to , but it's the actual installing part that isn't working.

I made sure i purchased during the "free upgrade" period. I checked Microsoft's site, and I haven't hit the deadline to install yet either. Also, I tried to use the "upgrade" function during install, instead of the parallel install. No dice. Something that might help: I used to have Office and Office running parallel with absolutely no problems, then every time i would start an office app, I would get the setup dialog, and this would happen. I just uninstalled it, then reinstalled Now this.